Ideas to Identify and Manage Problem Accounts

Ideas to Identify and Manage Problem Accounts

As a small business, once you decide to extend credit to a customer, you now have a financial stake in continuing that relationship even if you suspect there might be trouble brewing.

Here are some ideas to help you manage this risk.

  • Develop a rating system. Score each customer with a number. The number represents to whom you will sell on credit and how much risk you are willing to take. Also have scores that represent customers you will not bill and those who you will no longer take orders from because of credit risk. Develop a system to objectively assign the score. Payment history and external credit scoring reports are both good indicators of whether a particular customer will be an acceptable credit risk.
  • Consider credit applications. Create a simple credit application. The application should be signed by the responsible party to pay the bill. If large credit amounts are expected, get a person to take personal responsibility to pay the bill. This will provide an additional means to collect your money should the company fail to pay. You will need this signed document if you wish to use a collection agency to collect delinquent accounts.
  • Look at history. Those to whom you provide a credit line must have their payment history monitored. If they are habitually late payers, reduce their credit line. If they frequently miss payments, move them to prepay only.
  • Create a notes section on your customer records. Use this to record what a late paying customer tells you. Over time, this will reveal the customers who are honest and the customers who fail that test. This idea also provides continuity of communication for the customer that tries to tell different employees different stories.
  • Develop a collection system. The best credit rating system starts with a receivable aging report run once a month. This will quickly show you current trouble customers and potential trouble customers. When a bill ages through the report, know what you are going to do to collect bills at 30 days, 60 days, 90 days and anything older than that.

Look for other signs of trouble. Train your team to be on alert for:

  • Customers paying smaller invoices while larger invoices go unpaid.
  • The customer fails to return your phone calls or shows annoyance at your inquiries.
  • Your requests for information, such as updated financial statements, are ignored.
  • The customer places multiple, large orders and presses you for a higher credit limit.
  • The customer tries to coax you into providing a good credit report to another supplier.
  • You get word that the customer’s credit rating has been downgraded.

Remember, great customers can have sincere problems paying a bill. By having a good credit rating system, you can more readily identify the customers you want to accommodate to pay their bills and those customers whose activity should be suspended because they are truly problem accounts.

As always, should you have any questions or concerns regarding your tax situation please feel free to call.

Analog is Suddenly Cool Again

Analog is Suddenly Cool Again

In a time when information is always at our fingertips and digital tools dominate daily life, there’s something quietly appealing about picking up a pencil, winding a watch, or playing a record.

Here’s what appears to be driving the trend to operate without screens or batteries.

Imperfection is the new perfection

Technology has continually moved us towards digital precision. Photos can be edited until flawless, music can be perfectly tuned, and every word can be polished by spell-check. But sometimes, that perfection feels a little flat.

Analog technology brings back what modern tools often smooth away: small imperfections. The soft crackle of a vinyl record adds character to the music. A Polaroid’s uneven exposure becomes part of its charm. A typewritten page might have a slightly tilted e, but it reflects the hand of the person who made it.

In a world filled with polished, curated images, the imperfections of analog offer a feeling of authenticity.

The slow life is a statement

Need a song? Stream it instantly. Want to send a message? Sent to the other side of our planet in 0.3 seconds. But speed has a catch: it flattens experiences.

Shooting film forces you to slow down. You don’t get 1,000 shots, you get 36 (if you’re lucky). Writing with a fountain pen is deliberate. Even making a mix tape on cassette – pausing, rewinding, recording in real time – demands a kind of presence that modern tech rarely asks of us.

Ironically, in a hyper-connected world, the true luxury is slowness. Analog tech is the ultimate status symbol because it’s proof you can take your time.

Objects with weight and memory

A file on your phone weighs nothing. It can vanish without warning, courtesy of a corrupted drive or forgotten cloud password.

Analog stuff on the other hand, such as records, notebooks, and physical photographs, have weight. They occupy space. They age, and in aging, they gain character. A dog-eared book isn’t just a copy…it’s your copy, with coffee stains from that trip you took in 2017 and the faint smell of sunscreen from the day you left it on the beach.

In a world of momentary pixels, analog gives us artifacts.

Why analog deserves your attention

With all this in mind, here’s are some of the ways the analog revival can work in your favor:

  • You gain control. Analog tools put you back in charge, whether it’s a record player you can fix yourself, a notebook that can’t crash, or a car that doesn’t need a software patch to start.
  • You find balance. In a world of speed and infinite choice, analog slows you down. It forces you to savor music, create works through knitting and hand crafting, or savor moments without constant interruptions or algorithmic nudges.
  • You create meaning. Physical objects age, carry memory, and become part of your story in ways pixels never can. They ground you in reality, giving permanence to experiences that digital life often erases.

Analog tech’s comeback isn’t about rejecting the future, it’s about rounding it out. It’s about reminding ourselves that life isn’t meant to be optimized in every way possible.

Be Debt-Free: Graduate With Zero Student Loans

Be Debt-Free: Graduate With Zero Student Loans

A growing number of students are saying no to paying for higher education with student loans. Here’s how to join the growing number of students graduating debt-free, often by using unconventional approaches.

  • Serve before studying: Military service. Military enlistment remains one of the most reliable routes to a fully-funded education. The Post-9/11 GI Bill not only covers in-state public tuition or contributes toward private schools, but also provides housing stipends, book allowances, and even the option to transfer unused benefits to a spouse or child. Active-duty personnel and reservists can also qualify for other tuition assistance programs that cover college courses taken during service.

    Potential tradeoffs: Enlistment requires several years of service, during which you may face deployments, relocations, and the demands of military life. While these experiences can provide leadership skills and career discipline, they also delay immediate entry into civilian education or employment.
  • The gap year that pays off. Delaying college to work full-time is another strategy for avoiding student loans. By taking a gap year, or even several years, students can earn a steady income, build savings, and gain valuable work experience before stepping onto a campus. Postponing college also gives students time to clarify their goals. A year or two in the workforce provides insights on career paths that can be used to make more intentional choices about their fields of study.

    Potential tradeoffs: Taking time away from academics can make it harder for some to get back into a rhythm of rigorous coursework. Some students risk losing academic momentum altogether. A delayed start also means graduating later, which can postpone entry into certain careers.
  • Beating the clock: Accelerated and AP credit. Students may be able to enter college with a head start, sometimes as a sophomore instead of a freshman, by maximizing Advanced Placement (AP) courses or dual-enrollment credits while still in high school. In addition to AP credits, some universities now offer formal three-year or accelerated degree tracks designed to condense a traditional four-year program into a shorter time frame.

    Potential tradeoffs: The pace of accelerated education can be demanding. Students often carry heavier course loads, enroll in summer or winter sessions, and have less flexibility for internships, study abroad, or part-time work. In some cases, moving through requirements quickly can limit the exploration of different majors or electives.
  • Employer-sponsored degrees. More companies are offering tuition assistance or direct sponsorship for employees pursuing degrees or certifications as the competition for talent increases. Some companies partner directly with universities or online programs, creating a simple pathway for workers to earn degrees in fields related to their jobs. Many employers now extend these opportunities beyond management, also offering assistance to front-line workers in retail, hospitality, healthcare, and manufacturing.

    Potential tradeoffs: Balancing work and study can be challenging, often stretching degree timelines to five or more years. Some programs require employees to remain with the company for a set period after graduation, tying educational opportunities to job loyalty.

While student loans remain the norm for many, the rise of debt-free graduates shows that alternatives do exist. These paths may be unconventional, but they show that a college degree or technical certification doesn’t have to mean decades of repayment.

Verified by ExactMetrics